Find answers to common questions about Hounds Global.
Click "Create Account" on the homepage, fill in your username, email, password, and select your region. You'll receive a verification code via email to complete registration.
Check your spam folder. If it's not there, click "Resend code" in the verification overlay. The code is also displayed on screen for testing purposes.
Click "Forgot Password?" on the login page, enter your username and email, and you'll receive a reset code via email.
Usernames cannot be changed after registration. Choose carefully when creating your account.
Minimum: Windows 7+, 4GB RAM, Intel Core i3, 2GB GPU, 8GB storage. Recommended: Windows 10+, 8GB RAM, Intel Core i5, 4GB GPU, SSD storage.
Yes! Hounds Global is completely free to download and play. Premium items and boosts are available for purchase but are not required to enjoy the game.
Yes! Select "Global" as your region during registration to play with players worldwide. Regional servers are also available for better latency.
We accept Bitcoin (BTC), Ethereum (ETH), and USDT (Tether) for crypto payments. More payment methods may be added in the future.
All purchases are final unless there is a technical error. Please review our Refund Policy for more details.
Items are automatically added to your account inventory within 5 minutes of successful payment. If you don't receive your items, contact support.
Gold is earned through gameplay and can be used for basic items. Cash is purchased with real money and unlocks premium items, boosts, and cosmetics.
Yes. We use industry-standard encryption for passwords (scrypt), secure session tokens, and HTTPS when available. See our Privacy Policy for details.
We collect account information (username, email), game data (character stats, inventory), and technical data (IP address for security). We do not sell your data to third parties.
Log into your account, go to Profile Settings, and click "Delete Account" at the bottom. This action is permanent and cannot be undone.
Ensure your system meets requirements, update your graphics drivers, and check that no firewall is blocking the game. If issues persist, contact support.
Try connecting to a server closer to your region. Close background applications that use bandwidth. Use a wired connection instead of Wi-Fi if possible.
Use the in-game support widget or submit a ticket through the Contact page. Include screenshots or video evidence if possible.
Can't find the answer you're looking for? Our support team is here to help.
Contact Support